This personal data policy and notice (“Policy”) is issued pursuant to the Personal Data Protection Act 2010 (“Act”). The main purpose of this Policy is to regulates the processing of personal data in commercial transactions, applies to Sutera Analytics Sdn Bhd and its related companies (“the Company”, “us”, “we” or “our”). For the purpose of this written notice, the terms “personal data” and “processing” shall have the meaning prescribed in the PDPA.
INTRODUCTION
Sutera Analytics Sdn Bhd care about your personal data protection. This notice clarifies how we processes your data from the point we collect, use, share, dispose of and the security measure that we established to ensure your personal data is well protected.
COLLECTION OF PERSONAL DATA
We collect your Personal Data which range from your name, address, e-mail address, phone number, job position and whichever to identify your identity. Information about your computer hardware and software is also automatically collected by us when you use our website. It can include your IP address, browser type, access times and/or referring website addresses. This information is used by us for website operation and the services offered on the website and to maintain the quality of the services offered on the website.
SOURCE OF PERSONAL DATA COLLECTION
We collect your Personal Data that are necessary for us to perform the business and activities of the Company. These may include:
1. New member registration form available on our website
2. Purchase form
3. Cookies
4. Social Networks
5. Consumer Engagement Services
6. Contests or Sales
7. Marketing Events/ Campaigns
8. Employment Opportunities with Sutera Analytics Sdn Bhd
9. Training Services Evaluation Form
10. To conduct research, market surveys and trend analysis;
11. Any other purposes carried out by the Company to operate and manage its business activities and group of companies, such as corporate exercises, execution of legal agreements, commercial negotiation and discussions;
12. Other reasons that are required or permitted under the Act or under any other laws or incidental or associated to the purposes stated above.
It is important that you provide us with the necessary Personal Data for the communication, promotion and delivery of our services and products.
REASON FOR PERSONAL DATA COLLECTION
We collect your personal data to:
1. Process your request to purchase our product/service
2. Resolve complaint/feedbacks (if any)
3. Send discounts, promotions and upcoming events to you (only with your consent)
DISCLOSURE OF PERSONAL DATA
Your Personal Data will be kept confidential. However, it may be necessary for us to provide or disclose or process your Personal Data to or by the following categories of persons (whether within or outside Malaysia) and where we do so, we would merely disclose Personal Data that is necessary for such disclosure:
1. Anybody or person to whom the Company is compelled or required to do so under any laws or in response to any government, state, provincial, local government, statutory or municipal authority, industry regulators, agency and body (e.g. Companies Commission of Malaysia, Registrar of Business, National Registration Department, Director General of Insolvency; land office);
2. Law enforcement authorities or agencies;
3. Third party service or product providers (e.g banks and financial institutions, credit bureaus and agencies, auditors, lawyers, company secretaries, service providers, insurance companies, events and training providers, telecommunications companies, cloud computing or data back-up service providers and other advisers);
4. customers and clients of the Company;
5. Your referees
SECURITY MEASURE
We take these measures to protect your personal data:
1. By ensuring your personal data is kept as required by Act 709
2. By ensuring our staff not to misuse your personal data
3. By performing contract / agreement with system vendor, appointed courier company
Nevertheless, you are required to ensure the security of your password and not to disclose it to another party to reduce the risk of data breaches.
RIGHTS OF ACCESS AND CORRECTION
You have the right to request for access to and the correction of your Personal Data. You may contact us by writing to us if you wish to request for access to your Personal Data that we retain about you, request for your Personal Data retained by us to be corrected, or withdraw your consent to the processing or use of your Personal Data by us. Any such requests can be sent by email to contact_us@sutera-analytics.com.
CONTACT US
Should you require further information about the personal data we hold or the way in which your information is being collected or used which are not answered by this Privacy Notice, please write to us at:
(Name): Sutera Analytics Sdn Bhd
(Address): D2-2-13, Block D2, Level U2, Solaris Dutamas, Jalan Dutamas 1, Hartamas Height, 50480 Kuala Lumpur
(Telephone number): 03-6413 2633
(Fax number / e-mail address): contact_us@sutera-analytics.com
CHANGES TO PRIVACY POLICY
We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check our website: (www.sutera-analytics.com) for this Privacy Policy on a regular basis.